Sage are informing customers currently using Sage 50 Accounts 2011, that from 30 April 2014, they will no longer be supporting this version of the software.
What does this mean?
After support has been withdrawn, users will no longer be able to upgrade the software on the lower upgrade price; instead they’d have to pay the full RRP for the latest version. It also means Sage will be withdrawing updates and support for the software.
How will customers be affected?
As technology continues to change so rapidly, being on an unsupported version of any technology can become problematic.
They may face compatibility issues with other software and data which could lead to corruption issues, which Sage will not be able to help with. This could also cause problems when liaising with your accountant.
In addition to this, the software is not compatible with Windows 8, which may cause problems if you are moving away from Windows XP, which is no longer supported by Microsoft.
Why are Sage withdrawing support?
It is standard practice in the industry for technology companies to withdraw support from older versions for software, so that we can focus on developing future versions in line with new technology and changes in legislation.
What can affected clients do?
We are members of the Sage Accountants’ Club and so we are able to offer you a discount of up to 20% off the cost of software updates.
For further information please contact Lesley Malkin.
